Project Name | Stars | Downloads | Repos Using This | Packages Using This | Most Recent Commit | Total Releases | Latest Release | Open Issues | License | Language |
---|---|---|---|---|---|---|---|---|---|---|
Severless Ticket Sentiment Analysis And Automated Escalation | 11 | 2 years ago | other | JavaScript | ||||||
This application "listens" for a ticket creation event from Zendesk, analyses the ticket for negative sentiment, tags the ticket accordingly and invokes an automated workflow (Step function) that escalates the ticket's priority according to your SLA wait times. | ||||||||||
Redmine_zendesk_issue_bridge | 6 | 9 months ago | 6 | Ruby | ||||||
Redmine to ZenDesk Issue Bridge |