Awesome Open Source
Awesome Open Source

Free Self-Hosted Zendesk & Help Scout Alternative

PHP version Hits

FreeScout is the super lightweight free open source help desk and shared inbox written in PHP7+ (Laravel framework) – self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking yourself into a service you don't control. FreeScout has been developed from scratch and is not using any copyrighted Help Scout or Zendesk materials.


Table of Contents


  • No limitations on the number of users, tickets, etc.
  • 100% Mobile-friendly.
  • Multilingual (English, French, Japanese, Italian, Polish, Portuguese, Russian, Dutch, German, Spanish, Swedish).
  • Seamless email integration.
  • Web installer & updater.
  • Starred conversations.
  • Forwarding conversations.
  • Merging conversations.
  • Moving conversations between mailboxes.
  • Phone conversations.
  • Sending new conversations to multiple recipients at once.
  • Push notifications.
  • Following a conversation.
  • Auto reply.
  • Notes.
  • Pasting screenshots from the clipboard into the reply area.
  • Configuring notifications on a per user basis.
  • Open tracking.
  • Editing threads.
  • Search.

Need anything else? Suggest features here.


Live Demo

Mobile Apps

Mobile apps support the same functionality and modules as the web version of your FreeScout installation. Both support agents and administrators can use mobile apps.

Android App iOS App


FreeScout is a pure PHP/MySQL application, so it can be easily deployed even on a shared hosting.

  • Nginx / Apache / IIS
  • PHP 7.1 - 8.x
  • MySQL 5.0+ / MariaDB 5.0+ / PostgreSQL


Installation Guide

Images & one-click installs:


Available modules

Tools & Integrations

News & Updates

If you would like to be notified about important news and updates you can subscribe here







Mailbox connection settings page:

Mailbox connection settings page



Push notification:

Push notification

Web installer:

Web installer

Login page:

Login page

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